Shipping of items placed in the cart will only go into processing once the payment is received from the customer. Upon receiving the produce please ensure to let the team know that the parcel has been received. In the event any product is spoiled/damaged the same needs to be informed by way of pictures on email/whatsapp within 2 days of produce delivery date so we can arrange a replacement/refund. Beyond two days of delivery, Tillage will take no responsibility for spoilage/damages. For fresh produce it is impossible to check each product and upto 10% of spoilage/weight variation is considered normal as per industry norms and will not be entertained for replacement/refund.